She makes sure every "i" is dotted and every "t" is crossed. When the process of purchasing a home at times seemed daunting, Sharlene was the eternal optimist and reassured me that everything would work out. From market analysis, contract negotiations, and doing literally whatever it took to get both deals done, Sharlene was outstanding in terms of her ability to make it happen !! I trust Sharlene and highly recommend this agent and friend for your next real estate transaction.